CONNECTING DREAMS

Guests who select our VIP Services will also be provided with an expedited airport escort that will allow them to avoid lines at immigration and customs checkpoints.

• Our expert greeters will meet you at the aircraft or Jet Bridge.
• You will be escorted to our arrival lounge to clear immigration avoiding the crowds and lines while enjoying a cold drink.
• Your bags will be retrieved from the carrousel with the help of our porters.
• You will be escorted through preferential lane in customs and finally to your previously arranged transportation provider at the airport’s exit.
• We believe our exclusive services and VIP staff will make your stay in paradise more enjoyable.

Terms and Condition of Service

• No Shows are non-refundable
• Cancellations must be received 24 hours prior to the travelling date in order to request a reimbursement
• Travel date modifications will condition the service subject to availability.
• Significant changes in your flight schedule (flight delays or flights arriving early) will condition the service subject to availability.
• All rates are subject to an additional 18% of government tax

NOTICE: VIP Service is an optional and add-on service to elevate your travel experience. It’s not mandatory nor necessary for passengers to be able to travel.
The selection to use one of our services is subject to your travel expectations and herein we clearly explain what the services selected by you consist of.
Once the service is provided and finished, we do not offer refunds by any reason, including eventual flight cancellations or passengers' inability to board.
All sales are final and customers are considered fully assisted, regardless of subsequent events not related to the service description above.

By agreeing to these terms & conditions, customers acknowledge and accept the no-refund policy of VIP Services.

Our expert greeters will meet you at the terminal’s VIP fast track lounge, to complete any departing forms required by our local entities. They then will escort you through airline check-in, security and immigration fast-track, and guide you to our VIP Lounge until boarding time

Terms and Condition of Service

• No Shows are non-refundable
• Cancellations must be received 24 hours prior to the travelling date in order to request a reimbursement
• Travel date modifications will condition the service subject to availability.
• Significant changes in your flight schedule (flight delays or flights arriving early) will condition the service subject to availability.
• All rates are subject to an additional 18% of government tax
• Payments and transaction with credit card are made at airport as the cardholder must be present and the credit card to be used.

NOTICE: VIP Service is an optional and add-on service to elevate your travel experience. It’s not mandatory nor necessary for passengers to be able to travel.
The selection to use one of our services is subject to your travel expectations and herein we clearly explain what the services selected by you consist of.
Once the service is provided and finished, we do not offer refunds by any reason, including eventual flight cancellations or passengers' inability to board.
All sales are final and customers are considered fully assisted, regardless of subsequent events not related to the service description above.

By agreeing to these terms & conditions, customers acknowledge and accept the no-refund policy of VIP Services.

After completing your airline check in process, you will meet our expert greeters in our VIP departure fast track lounge. They then will escort you through security and immigration fast-track, and guide you to our VIP Lounge until boarding time

Terms and Condition of Service

• No Shows are non-refundable
• Cancellations must be received 24 hours prior to the travelling date in order to request a reimbursement
• Travel date modifications will condition the service subject to availability.
• Significant changes in your flight schedule (flight delays or flights arriving early) will condition the service subject to availability.
• All rates are subject to an additional 18% of government tax
• Payments and transaction with credit card are made at airport as the cardholder must be present and the credit card to be used.

NOTICE: VIP Service is an optional and add-on service to elevate your travel experience. It’s not mandatory nor necessary for passengers to be able to travel.
The selection to use one of our services is subject to your travel expectations and herein we clearly explain what the services selected by you consist of.
Once the service is provided and finished, we do not offer refunds by any reason, including eventual flight cancellations or passengers' inability to board.
All sales are final and customers are considered fully assisted, regardless of subsequent events not related to the service description above.

By agreeing to these terms & conditions, customers acknowledge and accept the no-refund policy of VIP Services.

After completing your Airline check in process, you will meet our expert greeters in our VIP departure fast track lounge. They then will escort you through security and immigration fast-track, and instruct you on how to get to your boarding gate.

Terms and Condition of Service

• No Shows are non-refundable
• Cancellations must be received 24 hours prior to the travelling date in order to request a reimbursement
• Travel date modifications will condition the service subject to availability.
• Significant changes in your flight schedule (flight delays or flights arriving early) will condition the service subject to availability.
• All rates are subject to an additional 18% of government tax
• Airlines that operate in terminal B are:
  • American Airlines
  • Avianca Airlines
  • British Airways
  • Copa Airlines
  • Delta Airlines
  • Frontier Airlines
  • Iberojet Barcelona
  • Iberojet Spain
  • Southwest Airlines
• It is not necessary to make a reservation. Service can be requested upon arrival to the airport once you have completed your airline check in process.

NOTICE: VIP Service is an optional and add-on service to elevate your travel experience. It’s not mandatory nor necessary for passengers to be able to travel.
The selection to use one of our services is subject to your travel expectations and herein we clearly explain what the services selected by you consist of.
Once the service is provided and finished, we do not offer refunds by any reason, including eventual flight cancellations or passengers' inability to board.
All sales are final and customers are considered fully assisted, regardless of subsequent events not related to the service description above.

By agreeing to these terms & conditions, customers acknowledge and accept the no-refund policy of VIP Services.

ACCESS TO OUR VIP LOUNGE

We invite you to enjoy our luxury facilities as you wait for your departure. Our VIP Lounge areas are well equipped and designed to make your journey exquisite and memorable.

Our lounge areas include:

• Seating
• Wi-Fi
• Private Restrooms
• Shower facilities
• Flight Monitors
• Complimentary Food & drink (two local alcoholic drinks per person)
• Newspaper & Magazine
• Emotional Support Animals (IN THE TERRACE ONLY)
• Special Needs
• Swimming pool (available only in terminal B)
• Terrace and smoking area
• Charging station
• News and sports
• Diaper changing station
• Private and acclimatized area

• Private and acclimatized area
• Local Press and International Magazines
• Boarding Information Screen
• TV with sports and news
• Complimentary Wi-Fi
• Terrace and Smoking area (Exclusive for Terminal A)
• Swimming pool & terrace (Exclusive for Terminal B)
• Shower facilities & Toiletries
• Soft & Hot drinks
• Local alcoholic beverages, Rum, Wine & Beer
• Variety of Snacks and Hors d’oeuvre
• Exclusive Washrooms
• Premium Drinks $
• Walk-in fee: USD$50.00 p/p
• Walk-in (paying with an American Express): USD$35 p/p
• Kids from 2 to 7 years old: USD$15.00 p/p
• For easy access please present your card if you are a member of: Priority Pass, Lounge Club, Lounge Key , Diner’s Club or Dragon Pass
• Passengers whose airline company benefits from specific agreements may have access to the VIP Lounge

Additional information

• Premium Drinks $
• Walk-in fee: USD$50.00 p/p
• Walk-in (paying with an American Express): USD$35 p/p
• Kids from 2 to 7 years old: USD$25.00 p/p
• For easy access please present your card if you are a member of: Priority Pass, Lounge Club, Lounge Key, Diner’s Club or Dragon Pass
• Passengers whose airline company benefits from specific agreements may have access to the VIP Lounge

To access our VIP lounge it is not necessary to make a booking. You can just arrive at the lounge once completed your airline check in, security and immigration processes and access with any of the accepted memberships, by paying the regular entrance fee or any offer available at the moment of your arrival.

Terms and Condition of Service

• No Shows are non-refundable
• Cancellations must be received 24 hours prior to the travelling date in order to request a reimbursement
• Travel date modifications will condition the service subject to availability.
• Significant changes in your flight schedule (flight delays or flights arriving early) will condition the service subject to availability.
• All rates are subject to an additional 18% of government tax

NOTICE: VIP Service is an optional and add-on service to elevate your travel experience. It’s not mandatory nor necessary for passengers to be able to travel.
The selection to use one of our services is subject to your travel expectations and herein we clearly explain what the services selected by you consist of.
Once the service is provided and finished, we do not offer refunds by any reason, including eventual flight cancellations or passengers' inability to board.
All sales are final and customers are considered fully assisted, regardless of subsequent events not related to the service description above.

By agreeing to these terms & conditions, customers acknowledge and accept the no-refund policy of VIP Services.