VIP Services at Punta Cana International Airport (PUJ)

FAMILY TRAVEL INFORMATION

Foods allowed for traveling with children

Regarding the entry of food into the country, according to the country's animal and plant health entity, there are only restrictions for products derived from seeds or meat, and you can travel with them unless you enter with the permits granted by the country's Ministry of Plant and Animal Health.
How to travel with breast milk

According to the regulations of the Dominican Government Entity, the Specialized Corps of Airport and Civil Security (CESAC), passengers traveling with baby formula, breast milk and/or baby lotion will be able to access the security check room, as long as they are traveling with their babies. These items will be examined and must not exceed 100ml per bottle.
Breastfeeding rooms

Within our terminals we have breastfeeding rooms available for use in the boarding areas.

Terminal A: Located in front of the Duty Free Americas store exit, next to the transit/connection area.

Terminal B: Located in the Food Court area of boarding gates 27-33, next to Taco Bell.
Kid's Zone
Inside our terminals we have recreational areas for children, close to the boarding areas.

Terminal A: Next to gate 1. Waiting area next to gate 9.

Terminal B: Next to gate 28. Inside the VIP lounge next to gate 29-30

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Terminal A Salidas - Area Niños Gate 1

Terminal A Salidas - Area Niños Gate 9

Terminal B Salidas - Area Niños Gate 28

Terminal B Salidas - Juegos Niños
Special assistance lines

At our airport we have priority lines for families with children 0-3 years old, people with reduced mobility and people with special needs.
Entertainment and recreational activities

In our Terminals we have recreational activities available (seasonally) and a mechanical games area aimed at families with children.

HELI WHEEL: Located in Terminal A, boarding area in front of gate 8.

AIRSHOW: Located in Terminal B, boarding area next to gate 23.

ARRIVAL INFORMATION

Connections

At the airport, passengers in transit must pay close attention to the information regarding their next flight, as this may involve moving from one boarding gate to another, or even from one terminal to another within the airport. It is essential to stay informed about the terminal from which your next flight will depart and to always follow the instructions or guidelines issued by the airline. In some cases, the type of connection may require temporarily entering the country in order to proceed to the airline counters with which they will continue their journey to the final destination.
Entry of plants and flowers

According to the regulations of the Dominican Government Entity, the Specialized Corps of Airport and Civil Security (CESAC), passengers traveling with plants and flowers will not be allowed access to the boarding areas.
Customs conditions for entry of articles into the country

Passenger Handbook
Permits to travel with pets

In order to enter the Dominican Republic with a pet, passengers must present a health certificate from a veterinarian in their country of origin along with all up-to-date vaccinations. There will also be an entry fee for the pet of $10 USD/$500 DOP (payments must be made in cash). The paperwork and payment will be handed over to the Department of Agriculture, once they pass through Customs.
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Permits to travel with pets

In order to enter the Dominican Republic with a pet, passengers must present a health certificate from a veterinarian in their country of origin along with all up-to-date vaccinations. There will also be an entry fee for the pet of $10 USD/$500 DOP (payments must be made in cash). The paperwork and payment will be handed over to the Department of Agriculture, once they pass through Customs.

For the day of departure, prior to checking in for their flight, the passenger must first go to the Agriculture counter in the check-in area of their corresponding Terminal. There they will present the same up-to-date documents along with the departure fee of $10 USD/$500 DOP.

In the event that the passenger stays more than 1 month in our country with their pet, the passenger must visit a veterinarian in the Dominican Republic before leaving the country. This is just to make sure that the vaccinations are up to date before leaving the country.
Exclusive line for Dominicans

At our airport we have exclusive lines for foreign residents and Dominican citizens. They are located in both terminals in the immigration halls for entry and exit processes.
Tour operator

(transfers and transportation information)
Located at the end of the customs process at both terminals.
Guide to duty free ítems

Guide on the entry of travel items that are not subject to tax.
See brochure Passenger Manual

DEPARTURES INFORMATION

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TSA's 3-1-1 security check-in policy states that the product must be 3.4 ounces (100 milliliters) or less, must fit into one (1) quart-sized bag, and must be only one (1) per carry-on bag.
Prohibited Items
VIP Reception

You can find our VIP reception in the check-in areas in both terminals.

Terminal A: Next to the ATMs.

Terminal B: Before entering the security process.
Egates ages and nationalities
In the Departure processes we also have automated migration, with the same nationalities as in the arrival process. The age required for entry is 12 years and older.

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Terminal A LLegadas - Egates

Terminal B Llegadas - Egates Migracion

Terminal B Llegadas -Egates Migracion llegadas
Video Security Gates

Take advantage of our VIP whisking services to make your stay in paradise more enjoyable. Entry & Exit Services must be requested in advance and will be provided upon availability. For more information contact: Click here

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